Stork to Chalk

Delivering Innovation

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THANK YOU

Stork to Chalk Customer Opinion Survey

Dear Customer

Thank you for visiting Stork to Chalk. Whether or not you have chosen to purchase a product today, your opinion of our website and our products is very important to us.

Your opinion of us will help us to improve our service to you. You will be asked to rate us on a scale of 1 through 5, with 1 meaning poor or very unlikely, and 5 meaning excellent or very likely, as the question dictates.

How did you first hear about Stork to Chalk?
Print Advertising. Select the medium.  
If other, please state name if possible
Internet Search. What were you searching for?
Please state the search string used if remembered
Website listing
Please state name of website if remembered
Other
If other, please state source if possible
Please rate how well our advertising portrayed an image of usefulness to a parent.

1

2

3

4

5

Please rate the general appearance of our website:
Colour Scheme

1

2

3

4

5

Professional appearance

1

2

3

4

5

Ease of navigation

1

2

3

4

5

General content

1

2

3

4

5

How easy was the text to read

1

2

3

4

5

Did you feel it provided the right amount of information to allow you to make a decision about the product

Too little   Just right   Too much
Please rate the quality of the images and how useful they were in representing the products

1

2

3

4

5

Please rate the shopping cart on ease of use

1

2

3

4

5

Please rate the shopping cart on feeling of security

1

2

3

4

5

Please make any comments you wish to make about our website pages here
 
Regarding our products in general:
Please rate our products on their:
Quality

1

2

3

4

5

Value for money

1

2

3

4

5

Ability to help with parenting problems

1

2

3

4

5

Please make any comments about our products and prices here
 
Did you choose to purchase a product, either today or in the past?
Yes No
If not, would you tell us why
 
If you have bought a product from us before, please rate how well we met your expectations:
Function/Meeting your needs

1

2

3

4

5

Quality

1

2

3

4

5

Value for Money

1

2

3

4

5

Supply time

1

2

3

4

5

Customer Service

1

2

3

4

5

Please make any comments you would like here
 
Please rate our newsletter if you receive it:
Frequency

1

2

3

4

5

Content

1

2

3

4

5

Ability to inform about product specials and website happenings

1

2

3

4

5

Appearance and general ease of reading

1

2

3

4

5

If you are not already on our newsletter list, would you like to receive email newsletters from us regarding new products and specials? (These are sent out approximately four times a year)
Yes

No

 
Please indicate how likely you would be to:
Visit us again

1

2

3

4

5

Make a purchase from us in the future

1

2

3

4

5

Refer us to a friend

1

2

3

4

5

Please rate your overall experience with Stork to Chalk

1

2

3

4

5

How well did we met your expectations based on advertising or referral information

1

2

3

4

5

What do you like about us the most?
What could we improve upon?
Please tell us, are you a:
Please enter a contact email address here
 
Reminder, your details will not be used for any purpose other than the prize draw, unless you indicate you wish to be added to our newsletter above.

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